{"id":134934,"date":"2025-03-07T12:39:13","date_gmt":"2025-03-07T08:39:13","guid":{"rendered":"https:\/\/newspress.ge\/?p=134934"},"modified":"2025-03-07T12:39:13","modified_gmt":"2025-03-07T08:39:13","slug":"%e1%83%97%e1%83%98%e1%83%91%e1%83%98%e1%83%a1%e1%83%98%e1%83%a1-%e1%83%9b%e1%83%ae%e1%83%90%e1%83%a0%e1%83%93%e1%83%90%e1%83%ad%e1%83%94%e1%83%a0%e1%83%98%e1%83%97-%e1%83%9b%e1%83%9d%e1%83%9b-2","status":"publish","type":"post","link":"https:\/\/newspress.ge\/?p=134934","title":{"rendered":"\u10d7\u10d8\u10d1\u10d8\u10e1\u10d8\u10e1 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d8\u10d7, \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10da\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d8\u10e1 \u10ec\u10da\u10d8\u10e1 \u10db\u10d7\u10d0\u10d5\u10d0\u10e0\u10d8 \u10e6\u10dd\u10dc\u10d8\u10e1\u10eb\u10d8\u10d4\u10d1\u10d0, CX Business Summit Georgia \u10d2\u10d0\u10d8\u10db\u10d0\u10e0\u10d7\u10d0"},"content":{"rendered":"<p>\u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10da\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d8\u10e1 \u10d9\u10d5\u10da\u10d4\u10d5\u10d8\u10d7\u10d8 \u10d3\u10d0 \u10e1\u10d0\u10d9\u10dd\u10dc\u10e1\u10e3\u10da\u10e2\u10d0\u10ea\u10d8\u10dd \u10e1\u10d0\u10d0\u10d2\u10d4\u10dc\u10e2\u10dd <a href=\"https:\/\/cxhub.ge\/\"><strong>CX Hub<\/strong><\/a>-\u10d8\u10e1 \u10dd\u10e0\u10d2\u10d0\u10dc\u10d8\u10d6\u10d4\u10d1\u10d8\u10d7 \u10d3\u10d0 <a href=\"https:\/\/beta.tbcbank.ge\/\"><strong>\u10d7\u10d8\u10d1\u10d8\u10e1\u10d8\u10e1<\/strong><\/a> \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d8\u10d7, 24 \u10d7\u10d4\u10d1\u10d4\u10e0\u10d5\u10d0\u10da\u10e1 \u10e1\u10d0\u10e5\u10d0\u10e0\u10d7\u10d5\u10d4\u10da\u10dd\u10e8\u10d8 \u10e3\u10d9\u10d5\u10d4 \u10db\u10d4\u10dd\u10e0\u10d4\u10d3 \u10e9\u10d0\u10e2\u10d0\u10e0\u10d3\u10d0 Customer Experience (CX) Business Summit\u10d8 &#8211; \u10ec\u10da\u10d8\u10e1 \u10db\u10d7\u10d0\u10d5\u10d0\u10e0\u10d8 \u10e6\u10dd\u10dc\u10d8\u10e1\u10eb\u10d8\u10d4\u10d1\u10d0 CX-\u10d8\u10e1 \u10db\u10d8\u10db\u10d0\u10e0\u10d7\u10e3\u10da\u10d4\u10d1\u10d8\u10d7. \u10e1\u10d0\u10db\u10d8\u10e2\u10d8\u10e1 \u10db\u10dd\u10dc\u10d0\u10ec\u10d8\u10da\u10d4\u10d4\u10d1\u10e1 \u10e5\u10d0\u10e0\u10d7\u10e3\u10da\u10d8 \u10d1\u10d8\u10d6\u10dc\u10d4\u10e1\u10d8\u10e1 \u10ec\u10d0\u10e0\u10db\u10dd\u10db\u10d0\u10d3\u10d2\u10d4\u10dc\u10da\u10d4\u10d1\u10db\u10d0 \u10d3\u10d0 \u10e1\u10d0\u10d4\u10e0\u10d7\u10d0\u10e8\u10dd\u10e0\u10d8\u10e1\u10dd CX \u10d4\u10e5\u10e1\u10de\u10d4\u10e0\u10e2\u10d4\u10d1\u10db\u10d0 \u10d1\u10e0\u10d8\u10e2\u10d0\u10dc\u10d4\u10d7\u10d8\u10d3\u10d0\u10dc, \u10d1\u10d4\u10da\u10d2\u10d8\u10d8\u10d3\u10d0\u10dc \u10d3\u10d0 \u10d9\u10d0\u10dc\u10d0\u10d3\u10d8\u10d3\u10d0\u10dc, \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10da\u10d8\u10e1 \u10d3\u10d0 \u10d7\u10d0\u10dc\u10d0\u10db\u10e8\u10e0\u10dd\u10db\u10da\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d8\u10e1 \u10db\u10d8\u10d3\u10d2\u10dd\u10db\u10d4\u10d1\u10d8 \u10d3\u10d0 \u10de\u10e0\u10d0\u10e5\u10e2\u10d8\u10d9\u10d4\u10d1\u10d8 \u10d2\u10d0\u10e3\u10d6\u10d8\u10d0\u10e0\u10d4\u10e1.<\/p>\n<p>\u10e1\u10d0\u10db\u10d8\u10e2\u10d8 \u10d2\u10d0\u10d8\u10ee\u10e1\u10dc\u10d0 CX Hub-\u10e1 \u10d7\u10d0\u10dc\u10d0\u10d3\u10d0\u10db\u10e4\u10e3\u10eb\u10dc\u10d4\u10d1\u10da\u10d4\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 TBC-\u10d8\u10e1 \u10d1\u10e0\u10d4\u10dc\u10d3\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10db\u10d0\u10e0\u10d9\u10d4\u10e2\u10d8\u10dc\u10d2\u10d8\u10e1 \u10ee\u10d4\u10da\u10db\u10eb\u10e6\u10d5\u10d0\u10dc\u10d4\u10da\u10d8\u10e1 \u10db\u10d0\u10d9\u10e3\u10dc\u10d0 \u10d7\u10d0\u10d5\u10d1\u10d4\u10e0\u10d8\u10eb\u10d8\u10e1 \u10db\u10d8\u10e1\u10d0\u10e1\u10d0\u10da\u10db\u10d4\u10d1\u10d4\u10da\u10d8 \u10e1\u10d8\u10e2\u10e7\u10d5\u10d8\u10d7 \u10d1\u10d8\u10d6\u10dc\u10d4\u10e1\u10d8\u10e1 \u10ef\u10d0\u10dc\u10e1\u10d0\u10e6\u10d8 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1 \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10da\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10e1\u10e2\u10e0\u10d0\u10e2\u10d4\u10d2\u10d8\u10e3\u10da\u10d8 \u10db\u10dc\u10d8\u10e8\u10d5\u10dc\u10d4\u10da\u10dd\u10d1\u10d8\u10e1 \u10e8\u10d4\u10e1\u10d0\u10ee\u10d4\u10d1. \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10da\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d8\u10e1 \u10d4\u10e5\u10e1\u10de\u10d4\u10e0\u10e2\u10d4\u10d1\u10e1 \u10e8\u10dd\u10e0\u10d8\u10e1 \u10d8\u10e7\u10d5\u10dc\u10d4\u10dc \u10d3\u10d0\u10e0\u10d2\u10d8\u10e1 \u10ec\u10d0\u10db\u10e7\u10d5\u10d0\u10dc\u10d8 \u10e1\u10d0\u10d4\u10e0\u10d7\u10d0\u10e8\u10dd\u10e0\u10d8\u10e1\u10dd \u10e1\u10de\u10d4\u10ea\u10d8\u10d0\u10da\u10d8\u10e1\u10e2\u10d4\u10d1\u10d8 \u10d0\u10db\u10d4\u10e0\u10d8\u10d9\u10e3\u10da\u10d8 \u10d3\u10d0 \u10d4\u10d5\u10e0\u10dd\u10de\u10e3\u10da\u10d8 \u10d1\u10d0\u10d6\u10e0\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10d7: \u10d8\u10d0\u10dc \u10d2\u10dd\u10da\u10d3\u10d8\u10dc\u10d2\u10d8 &#8211; Customer Experience Consultancy | CXPA (UK), \u10e8\u10dd\u10dc \u10d1\u10d4\u10da\u10d3\u10d8\u10dc\u10d2\u10d8 &#8211; CX Global Guru | The Belding Group (Canada), \u10dd\u10da\u10d2\u10d0 \u10de\u10dd\u10e2\u10d0\u10de\u10ea\u10d4\u10d5\u10d0 &#8211; European Customer Consultancy | CX Panda (UK), \u10ef\u10e3\u10da\u10d8\u10d0\u10dc \u10f0\u10d0\u10d5\u10d4\u10e1\u10d8 &#8211; Qmatic (UK), \u10dc\u10d8\u10d9 \u10d5\u10d0\u10dc \u10da\u10d0\u10dc\u10d2\u10d4\u10dc\u10d3\u10dd\u10dc\u10e5\u10d8 &#8211; Unbossers Network (Belgium).<\/p>\n<p>\u10e1\u10d0\u10db\u10d8\u10e2\u10d6\u10d4 CX Hub-\u10db\u10d0, \u10e1\u10d0\u10e5\u10d0\u10e0\u10d7\u10d5\u10d4\u10da\u10dd\u10e8\u10d8 \u10de\u10d8\u10e0\u10d5\u10d4\u10da\u10d0\u10d3, \u10ec\u10d0\u10e0\u10d0\u10d3\u10d2\u10d8\u10dc\u10d0 \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10da\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d8\u10e1 \u10ef\u10d8\u10da\u10d3\u10dd &#8211;\u00a0<strong>CX Award Georgia<\/strong>, \u10e0\u10dd\u10db\u10da\u10d8\u10e1 \u10dc\u10dd\u10db\u10d8\u10dc\u10d0\u10dc\u10e2\u10d4\u10d1\u10d8\u10ea \u10d2\u10d0\u10ee\u10d3\u10dc\u10d4\u10dc \u10d9\u10dd\u10db\u10de\u10d0\u10dc\u10d8\u10d4\u10d1\u10d8: Fina2, Orson, Radars, Waitercall, Carrefour, Hellio.ai.<\/p>\n<p>CX Business Summit-\u10d8\u10e1 \u10e4\u10d0\u10e0\u10d2\u10da\u10d4\u10d1\u10e8\u10d8 \u10d0\u10e1\u10d4\u10d5\u10d4 \u10d2\u10d0\u10d8\u10db\u10d0\u10e0\u10d7\u10d0 CX-\u10d8\u10e1 \u10d2\u10da\u10dd\u10d1\u10d0\u10da\u10e3\u10e0\u10d8 \u10d4\u10e5\u10e1\u10de\u10d4\u10e0\u10e2\u10d8\u10e1 \u10d3\u10d0 Customer Experience Professional Association-\u10d8\u10e1 \u10d7\u10d0\u10dc\u10d0\u10d3\u10d0\u10db\u10e4\u10e3\u10eb\u10dc\u10d4\u10d1\u10d4\u10da\u10d8 \u10ec\u10d4\u10d5\u10e0\u10d8\u10e1 &#8211;\u00a0\u10d8\u10d0\u10dc \u10d2\u10dd\u10da\u10d3\u10d8\u10dc\u10d2\u10d8\u10e1 \u10d5\u10dd\u10e0\u10e5\u10e8\u10dd\u10e4\u10d8.<\/p>\n<p>\u10ec\u10d4\u10da\u10e1 \u10e3\u10d9\u10d5\u10d4 \u10db\u10d4\u10dd\u10e0\u10d4\u10d3 CX Business Summit Georgia-\u10e1 \u10e1\u10e2\u10d0\u10e2\u10d8\u10e1\u10e2\u10d8\u10d9\u10d0 \u10ea\u10d8\u10e4\u10e0\u10d4\u10d1\u10d8\u10d7 \u10d9\u10d8\u10d3\u10d4\u10d5 \u10d4\u10e0\u10d7\u10ee\u10d4\u10da \u10d0\u10ee\u10d3\u10d4\u10dc\u10e1 \u10d5\u10d0\u10da\u10d8\u10d3\u10d0\u10ea\u10d8\u10d0\u10e1, \u10e0\u10dd\u10db CX Hub \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d4\u10da\u10d6\u10d4 \u10e4\u10dd\u10d9\u10e3\u10e1\u10d8\u10e1 \u10d2\u10d0\u10d3\u10d0\u10d0\u10d6\u10e0\u10d4\u10d1\u10d8\u10d7 \u10d3\u10d0 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d8\u10d7 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d8\u10e1 \u10d0\u10ee\u10d0\u10da \u10de\u10d4\u10e0\u10e1\u10de\u10d4\u10e5\u10e2\u10d8\u10d5\u10d4\u10d1\u10e1 \u10e5\u10db\u10dc\u10d8\u10e1 \u10e5\u10d0\u10e0\u10d7\u10e3\u10da\u10d8 \u10d1\u10d8\u10d6\u10dc\u10d4\u10e1\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1: 350 \u10e1\u10e2\u10e3\u10db\u10d0\u10e0\u10d8, 80-\u10db\u10d3\u10d4 \u10e5\u10d0\u10e0\u10d7\u10e3\u10da\u10d8 \u10d1\u10d8\u10d6\u10dc\u10d4\u10e1\u10d8 \u10d3\u10d0 10-\u10db\u10d3\u10d4 \u10d8\u10dc\u10d3\u10e3\u10e1\u10e2\u10e0\u10d8\u10d0 &#8211; \u10ec\u10d0\u10e0\u10db\u10dd\u10d3\u10d2\u10d4\u10dc\u10d8\u10da\u10d8 CX Business Summit-\u10d6\u10d4 \u10e4\u10d8\u10dc\u10d0\u10dc\u10e1\u10e3\u10e0\u10d8, \u10e1\u10d0\u10d3\u10d0\u10d6\u10e6\u10d5\u10d4\u10d5\u10dd, \u10e2\u10d4\u10da\u10d4\u10d9\u10dd\u10db\u10e3\u10dc\u10d8\u10d9\u10d0\u10ea\u10d8\u10d4\u10d1\u10d8\u10e1, IT, \u10e1\u10d0\u10d2\u10d0\u10dc\u10db\u10d0\u10dc\u10d0\u10d7\u10da\u10d4\u10d1\u10da\u10dd, \u10e2\u10e3\u10e0\u10d8\u10d6\u10db\u10d8\u10e1, \u10e1\u10d0\u10db\u10d4\u10d3\u10d8\u10ea\u10d8\u10dc\u10dd, \u10d4\u10da.\u10d9\u10dd\u10db\u10d4\u10e0\u10ea\u10d8\u10d0, \u10e1\u10d0\u10ea\u10d0\u10da\u10dd \u10d5\u10d0\u10ed\u10e0\u10dd\u10d1\u10d8\u10e1, \u10e1\u10d0\u10db\u10e8\u10d4\u10dc\u10d4\u10d1\u10da\u10dd \u10d3\u10d0 \u10e1\u10ee\u10d5\u10d0 \u10e1\u10d4\u10e5\u10e2\u10dd\u10e0\u10d4\u10d1\u10d8\u10d3\u10d0\u10dc.<\/p>\n<p>\u10d7\u10d8\u10d1\u10d8\u10e1\u10d8 \u10db\u10e3\u10d3\u10db\u10d8\u10d5\u10d0\u10d3 \u10d8\u10e1\u10ec\u10e0\u10d0\u10e4\u10d5\u10d8\u10e1 \u10d8\u10dc\u10dd\u10d5\u10d0\u10ea\u10d8\u10d4\u10d1\u10d8\u10e1, \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d4\u10da\u10d7\u10d0 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10d2\u10d0\u10e3\u10db\u10ef\u10dd\u10d1\u10d4\u10e1\u10d4\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d1\u10d8\u10d6\u10dc\u10d4\u10e1\u10d8\u10e1 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d8\u10e1 \u10ee\u10d4\u10da\u10e8\u10d4\u10ec\u10e7\u10dd\u10d1\u10d8\u10e1\u10d9\u10d4\u10dc. \u10e1\u10ec\u10dd\u10e0\u10d4\u10d3 \u10d0\u10db\u10d8\u10e2\u10dd\u10db \u10d7\u10d8\u10d1\u10d8\u10e1\u10d8 \u10e3\u10d9\u10d5\u10d4 \u10db\u10d4\u10dd\u10e0\u10d4 \u10ec\u10d4\u10da\u10d8\u10d0 CX \u10d1\u10d8\u10d6\u10dc\u10d4\u10e1 \u10e1\u10d0\u10db\u10d8\u10e2\u10d8\u10e1 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10db\u10ed\u10d4\u10e0\u10d8\u10d0, \u10e0\u10dd\u10db\u10d4\u10da\u10e1\u10d0\u10ea \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10da\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d8\u10e1 \u10e1\u10d0\u10d0\u10d2\u10d4\u10dc\u10e2\u10dd CX Hub \u10d0\u10dd\u10e0\u10d2\u10d0\u10dc\u10d8\u10d6\u10d4\u10d1\u10e1. \u10db\u10e1\u10d2\u10d0\u10d5\u10e1\u10d8 \u10e6\u10dd\u10dc\u10d8\u10e1\u10eb\u10d8\u10d4\u10d1\u10d4\u10d1\u10d8 \u10db\u10dc\u10d8\u10e8\u10d5\u10dc\u10d4\u10da\u10dd\u10d5\u10d0\u10dc \u10e0\u10dd\u10da\u10e1 \u10d0\u10e1\u10e0\u10e3\u10da\u10d4\u10d1\u10d4\u10dc \u10d1\u10d8\u10d6\u10dc\u10d4\u10e1 \u10d2\u10d0\u10e0\u10d4\u10db\u10dd\u10e1 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d0\u10e8\u10d8, \u10d8\u10dc\u10dd\u10d5\u10d0\u10ea\u10d8\u10e3\u10e0\u10d8 \u10d8\u10d3\u10d4\u10d4\u10d1\u10d8\u10e1 \u10d2\u10d0\u10ea\u10d5\u10da\u10d0\u10e1\u10d0 \u10d3\u10d0 \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d4\u10da\u10d6\u10d4 \u10dd\u10e0\u10d8\u10d4\u10dc\u10e2\u10d8\u10e0\u10d4\u10d1\u10e3\u10da\u10d8 \u10e1\u10e2\u10e0\u10d0\u10e2\u10d4\u10d2\u10d8\u10d4\u10d1\u10d8\u10e1 \u10d3\u10d0\u10dc\u10d4\u10e0\u10d2\u10d5\u10d0\u10e8\u10d8.<\/p>\n<p>\u201e\u10d7\u10d8\u10d1\u10d8\u10e1\u10d8\u10e8\u10d8 \u10d2\u10d5\u10ef\u10d4\u10e0\u10d0, \u10e0\u10dd\u10db \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10da\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10e0\u10e9\u10d4\u10e3\u10da\u10d8 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10e8\u10d4\u10e5\u10db\u10dc\u10d0 \u10d1\u10d8\u10d6\u10dc\u10d4\u10e1\u10d8\u10e1 \u10db\u10d3\u10d2\u10e0\u10d0\u10d3\u10d8 \u10d6\u10e0\u10d3\u10d8\u10e1 \u10e1\u10d0\u10e4\u10e3\u10eb\u10d5\u10d4\u10da\u10d8\u10d0. \u10e3\u10d9\u10d5\u10d4 \u10dd\u10e0\u10d8 \u10ec\u10da\u10d8\u10e1 \u10d2\u10d0\u10dc\u10db\u10d0\u10d5\u10da\u10dd\u10d1\u10d0\u10e8\u10d8 CX \u10d1\u10d8\u10d6\u10dc\u10d4\u10e1 \u10e1\u10d0\u10db\u10d8\u10e2\u10d8\u10e1 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d0 \u10d0\u10e1\u10d0\u10ee\u10d0\u10d5\u10e1 \u10e9\u10d5\u10d4\u10dc\u10e1 \u10d4\u10e0\u10d7\u10d2\u10e3\u10da\u10d4\u10d1\u10d0\u10e1 \u10d8\u10dc\u10dd\u10d5\u10d0\u10ea\u10d8\u10d4\u10d1\u10d8\u10e1, \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d4\u10da\u10d6\u10d4 \u10dd\u10e0\u10d8\u10d4\u10dc\u10e2\u10d8\u10e0\u10d4\u10d1\u10e3\u10da\u10d8 \u10e1\u10e2\u10e0\u10d0\u10e2\u10d4\u10d2\u10d8\u10d4\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d8\u10e1\u10d4\u10d7\u10d8 \u10d1\u10d8\u10d6\u10dc\u10d4\u10e1 \u10d2\u10d0\u10e0\u10d4\u10db\u10dd\u10e1 \u10e8\u10d4\u10e5\u10db\u10dc\u10d8\u10e1\u10d0\u10d3\u10db\u10d8, \u10e1\u10d0\u10d3\u10d0\u10ea \u10d9\u10dd\u10db\u10de\u10d0\u10dc\u10d8\u10d4\u10d1\u10e1 \u10e8\u10d4\u10e3\u10eb\u10da\u10d8\u10d0\u10d7 \u10e3\u10d9\u10d4\u10d7 \u10d2\u10d0\u10e3\u10d2\u10dd\u10dc \u10d3\u10d0 \u10db\u10dd\u10d4\u10db\u10e1\u10d0\u10ee\u10e3\u10e0\u10dd\u10dc \u10d7\u10d0\u10d5\u10d8\u10d0\u10dc\u10d7 \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10da\u10d4\u10d1\u10e1. \u10db\u10e1\u10d2\u10d0\u10d5\u10e1\u10d8 \u10e6\u10dd\u10dc\u10d8\u10e1\u10eb\u10d8\u10d4\u10d1\u10d4\u10d1\u10d8 \u10db\u10dc\u10d8\u10e8\u10d5\u10dc\u10d4\u10da\u10dd\u10d5\u10d0\u10dc\u10d8\u10d0 \u10ea\u10d5\u10da\u10d8\u10da\u10d4\u10d1\u10d4\u10d1\u10d8\u10e1 \u10d2\u10d0\u10dc\u10ee\u10dd\u10e0\u10ea\u10d8\u10d4\u10da\u10d4\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d8\u10dc\u10d3\u10e3\u10e1\u10e2\u10e0\u10d8\u10d4\u10d1\u10e1 \u10e8\u10dd\u10e0\u10d8\u10e1 \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d4\u10da\u10d7\u10d0 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d8\u10e1 \u10de\u10e0\u10d0\u10e5\u10e2\u10d8\u10d9\u10d4\u10d1\u10d8\u10e1 \u10d2\u10d0\u10d6\u10d8\u10d0\u10e0\u10d4\u10d1\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1&#8221; &#8211; \u10db\u10d0\u10d9\u10e3\u10dc\u10d0 \u10d7\u10d0\u10d5\u10d1\u10d4\u10e0\u10d8\u10eb\u10d4, \u10d7\u10d8\u10d1\u10d8\u10e1\u10d8\u10e1 \u10db\u10d0\u10e0\u10d9\u10d4\u10e2\u10d8\u10dc\u10d2\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d1\u10e0\u10d4\u10dc\u10d3\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10ee\u10d4\u10da\u10db\u10eb\u10e6\u10d5\u10d0\u10dc\u10d4\u10da\u10d8.<\/p>\n<p>\u10d9\u10dd\u10db\u10de\u10d0\u10dc\u10d8\u10d0 CX Hub \u10d0\u10e0\u10d8\u10e1 \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d4\u10da\u10d7\u10d0 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d8\u10e1 \u10ec\u10d0\u10db\u10e7\u10d5\u10d0\u10dc\u10d8 \u10e1\u10d0\u10d0\u10d2\u10d4\u10dc\u10e2\u10dd<\/p>\n<p>\u10e1\u10d0\u10e5\u10d0\u10e0\u10d7\u10d5\u10d4\u10da\u10dd\u10e8\u10d8, \u10e0\u10dd\u10db\u10d4\u10da\u10d8\u10ea \u10d4\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d0 \u10d1\u10d8\u10d6\u10dc\u10d4\u10e1\u10d4\u10d1\u10e1 CX \u10d3\u10d0 EX (\u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10da\u10d8\u10e1 \u10d3\u10d0<\/p>\n<p>\u10d7\u10d0\u10dc\u10d0\u10db\u10e8\u10e0\u10dd\u10db\u10da\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1) \u10db\u10d0\u10e0\u10d7\u10d5\u10d8\u10e1 \u10d9\u10d5\u10da\u10d4\u10d5\u10d4\u10d1\u10e8\u10d8, \u10e1\u10e2\u10e0\u10d0\u10e2\u10d4\u10d2\u10d8\u10d4\u10d1\u10d8\u10e1 \u10e8\u10d4\u10db\u10e3\u10e8\u10d0\u10d5\u10d4\u10d1\u10d0\u10e1\u10d0 \u10d3\u10d0 CX Management \u10e1\u10d8\u10e1\u10e2\u10d4\u10db\u10d4\u10d1\u10d8\u10e1 \u10d3\u10d0\u10dc\u10d4\u10e0\u10d2\u10d5\u10d0\u10e8\u10d8.<\/p>\n<p>\u10e6\u10dd\u10dc\u10d8\u10e1\u10eb\u10d8\u10d4\u10d1\u10d8\u10e1 \u10dd\u10e0\u10d2\u10d0\u10dc\u10d8\u10d6\u10d0\u10e2\u10dd\u10e0\u10d8\u10d0:\u00a0CX Hub &#8211; \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10da\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d8\u10e1 \u10e1\u10d0\u10d0\u10d2\u10d4\u10dc\u10e2\u10dd<\/p>\n<p>\u10d2\u10d4\u10dc\u10d4\u10e0\u10d0\u10da\u10e3\u10e0\u10d8 \u10de\u10d0\u10e0\u10e2\u10dc\u10d8\u10dd\u10e0\u10d8:\u00a0\u10d7\u10d8\u10d1\u10d8\u10e1\u10d8<\/p>\n<p>\u10de\u10d0\u10e0\u10e2\u10dc\u10d8\u10dd\u10e0\u10d4\u10d1\u10d8:\u00a0<a href=\"https:\/\/www.ngt.ge\/ge\"><strong>NGT Group<\/strong><\/a>,\u00a0<a href=\"https:\/\/www.communiq.io\/\"><strong>CommuniQ<\/strong><\/a>,\u00a0<a href=\"https:\/\/www.ug.edu.ge\/en\"><strong>University of Georgia<\/strong><\/a>,<a href=\"https:\/\/www.facebook.com\/@EFSEfund\/?mibextid=ZbWKwL&amp;_rdr\"><strong>\u00a0<\/strong><\/a><a href=\"https:\/\/www.facebook.com\/@EFSEfund\/?mibextid=ZbWKwL\"><strong>The European Fund for Southeast Europe (EFSE),<\/strong><\/a> <a href=\"https:\/\/www.interaction-design.org\/\"><strong>Interaction Design Foundation (IxDF),<\/strong><\/a>\u00a0<a href=\"https:\/\/thecxacademy.org\/\"><strong>The CX Academy,<\/strong><\/a>\u00a0<a href=\"http:\/\/blueocean.ge\/\"><strong>Blue Ocean<\/strong><\/a>,\u00a0<a href=\"https:\/\/prodact.community\/?fbclid=IwY2xjawFqLqtleHRuA2FlbQIxMAABHWTeBFNwdUr6I3tzd9Http63vT2ChGcUtXEGgfA_JNHesH5lLmosPwEZSg_aem_tqcc1Ict8TiVgLep8qhjRg\"><strong>ProdAct Community<\/strong><\/a>, <a href=\"https:\/\/bm.ge\/\"><strong>BM.GE<\/strong><\/a>, \u10e5\u10d0\u10da\u10d4\u10d1\u10d8\u10e1 \u10dc\u10d0\u10e0\u10d0\u10e2\u10d8\u10d5\u10d8,\u00a0<a href=\"https:\/\/www.entrepreneur.com\/ka\"><strong>Entrepreneur<\/strong><\/a>, <a href=\"https:\/\/imedil.ge\/home\/ge\"><strong>Imedi L<\/strong><\/a>, <a href=\"https:\/\/balance.ge\/\"><strong>Balance<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10da\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d8\u10e1 \u10d9\u10d5\u10da\u10d4\u10d5\u10d8\u10d7\u10d8 \u10d3\u10d0 \u10e1\u10d0\u10d9\u10dd\u10dc\u10e1\u10e3\u10da\u10e2\u10d0\u10ea\u10d8\u10dd \u10e1\u10d0\u10d0\u10d2\u10d4\u10dc\u10e2\u10dd CX Hub-\u10d8\u10e1 \u10dd\u10e0\u10d2\u10d0\u10dc\u10d8\u10d6\u10d4\u10d1\u10d8\u10d7 \u10d3\u10d0 \u10d7\u10d8\u10d1\u10d8\u10e1\u10d8\u10e1 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d8\u10d7, 24 \u10d7\u10d4\u10d1\u10d4\u10e0\u10d5\u10d0\u10da\u10e1 \u10e1\u10d0\u10e5\u10d0\u10e0\u10d7\u10d5\u10d4\u10da\u10dd\u10e8\u10d8 \u10e3\u10d9\u10d5\u10d4 \u10db\u10d4\u10dd\u10e0\u10d4\u10d3 \u10e9\u10d0\u10e2\u10d0\u10e0\u10d3\u10d0 Customer Experience (CX) Business Summit\u10d8 &#8211; \u10ec\u10da\u10d8\u10e1 \u10db\u10d7\u10d0\u10d5\u10d0\u10e0\u10d8 \u10e6\u10dd\u10dc\u10d8\u10e1\u10eb\u10d8\u10d4\u10d1\u10d0 CX-\u10d8\u10e1 \u10db\u10d8\u10db\u10d0\u10e0\u10d7\u10e3\u10da\u10d4\u10d1\u10d8\u10d7. \u10e1\u10d0\u10db\u10d8\u10e2\u10d8\u10e1 \u10db\u10dd\u10dc\u10d0\u10ec\u10d8\u10da\u10d4\u10d4\u10d1\u10e1 \u10e5\u10d0\u10e0\u10d7\u10e3\u10da\u10d8 \u10d1\u10d8\u10d6\u10dc\u10d4\u10e1\u10d8\u10e1 \u10ec\u10d0\u10e0\u10db\u10dd\u10db\u10d0\u10d3\u10d2\u10d4\u10dc\u10da\u10d4\u10d1\u10db\u10d0 \u10d3\u10d0 \u10e1\u10d0\u10d4\u10e0\u10d7\u10d0\u10e8\u10dd\u10e0\u10d8\u10e1\u10dd CX \u10d4\u10e5\u10e1\u10de\u10d4\u10e0\u10e2\u10d4\u10d1\u10db\u10d0 \u10d1\u10e0\u10d8\u10e2\u10d0\u10dc\u10d4\u10d7\u10d8\u10d3\u10d0\u10dc, \u10d1\u10d4\u10da\u10d2\u10d8\u10d8\u10d3\u10d0\u10dc \u10d3\u10d0 \u10d9\u10d0\u10dc\u10d0\u10d3\u10d8\u10d3\u10d0\u10dc, \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10da\u10d8\u10e1 \u10d3\u10d0 \u10d7\u10d0\u10dc\u10d0\u10db\u10e8\u10e0\u10dd\u10db\u10da\u10d8\u10e1 \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d8\u10e1 \u10db\u10d8\u10d3\u10d2\u10dd\u10db\u10d4\u10d1\u10d8 \u10d3\u10d0 \u10de\u10e0\u10d0\u10e5\u10e2\u10d8\u10d9\u10d4\u10d1\u10d8 \u10d2\u10d0\u10e3\u10d6\u10d8\u10d0\u10e0\u10d4\u10e1. \u10e1\u10d0\u10db\u10d8\u10e2\u10d8 \u10d2\u10d0\u10d8\u10ee\u10e1\u10dc\u10d0 CX &hellip;<\/p>\n","protected":false},"author":2,"featured_media":134935,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[61],"tags":[],"_links":{"self":[{"href":"https:\/\/newspress.ge\/index.php?rest_route=\/wp\/v2\/posts\/134934"}],"collection":[{"href":"https:\/\/newspress.ge\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newspress.ge\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newspress.ge\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/newspress.ge\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=134934"}],"version-history":[{"count":1,"href":"https:\/\/newspress.ge\/index.php?rest_route=\/wp\/v2\/posts\/134934\/revisions"}],"predecessor-version":[{"id":134936,"href":"https:\/\/newspress.ge\/index.php?rest_route=\/wp\/v2\/posts\/134934\/revisions\/134936"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newspress.ge\/index.php?rest_route=\/wp\/v2\/media\/134935"}],"wp:attachment":[{"href":"https:\/\/newspress.ge\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=134934"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newspress.ge\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=134934"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newspress.ge\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=134934"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}